Learn About Solviva Pest Solutions Terms & Conditions
Effective Date: May 15, 2026
Welcome to solvivapest.ca, the website of Solviva Pest Solutions (“Solviva,” “we,” “our,” or “us”). By using this website, contacting us, requesting a quote, or using our services, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use this website.
1. About Solviva Pest Solutions
Solviva Pest Solutions provides pest control, wildlife protection, inspection support, prevention guidance, and related services across the Greater Toronto Area.
Our services may include residential pest control, commercial pest control, wildlife protection, pest identification support, pre-purchase pest inspection support, and related service guidance.
2. Website Information
The information on this website is provided for general informational purposes only. It is not a final diagnosis, quote, treatment plan, inspection report, legal advice, health advice, environmental advice, or building assessment.
Pest and wildlife conditions vary by property, pest type, activity level, access points, sanitation, preparation, structure, weather, and other factors. An on-site inspection or assessment may be required before confirming service recommendations.
3. Quotes and Service Requests
Submitting a form, calling, emailing, or sending a WhatsApp message does not guarantee service availability, same-day service, final pricing, or a confirmed appointment.
Quotes may depend on factors such as:
- Pest or wildlife type
- Property type
- Property size
- Location
- Infestation or activity level
- Access conditions
- Required preparation
- Safety conditions
- Treatment or service method
- Follow-up requirements
- Urgency and scheduling availability
A final quote or service recommendation may require further information or an on-site assessment.
4. No Online Purchase
This website does not currently sell services directly online. There is no customer account, checkout, cart, or online payment purchase system on this website.
Any service details, timing, quote, payment method, preparation instructions, and service scope will be discussed directly with the customer.
5. Customer Responsibilities
Customers are responsible for providing accurate and complete information, including:
- Contact details
- Property type
- Service address or service area
- Pest or wildlife signs
- Urgency level
- Access limitations
- Safety concerns
- Photos or videos if available
- Relevant property conditions
Customers must follow preparation instructions, safety instructions, access requirements, sanitation recommendations, and post-treatment guidance where applicable.
Failure to follow preparation or prevention instructions may affect service results, treatment timelines, follow-up needs, and guarantee eligibility.
6. Access to Property
Customers must ensure safe and reasonable access to areas requiring inspection or service. This may include kitchens, basements, attics, garages, bedrooms, exterior areas, roofline access points, commercial kitchens, storage rooms, or other relevant areas.
We may decline, delay, or modify service if access is unsafe, restricted, incomplete, or unsuitable.
7. Pest and Wildlife Results
Pest control and wildlife protection results can depend on many factors, including pest type, activity level, property conditions, sanitation, moisture, preparation, access points, weather, neighbouring units, building structure, customer cooperation, and prevention steps.
We do not promise instant results, permanent elimination, guaranteed removal, guaranteed relocation, or that a pest or wildlife issue will never return.
8. Wildlife Protection
Wildlife protection may involve inspection, entry-point awareness, exclusion recommendations, prevention guidance, and property protection steps.
Wildlife activity can involve rooflines, vents, soffits, chimneys, attics, decks, garages, sheds, and exterior openings.
We do not guarantee permanent wildlife removal or relocation. Service recommendations depend on species, property conditions, access, safety, season, applicable rules, and service feasibility.
9. Pre-Purchase Pest Inspection
Pre-purchase pest inspection support is limited to visible pest and wildlife risk indicators that can be reasonably observed during the inspection.
This service does not replace:
- A licensed home inspection
- Building inspection
- Structural inspection
- Environmental inspection
- Legal due diligence
- Engineering assessment
- Specialist wildlife assessment where required
Hidden, inaccessible, concealed, or inactive issues may not be visible during inspection.
10. Photos and Pest Identification
Customers may send photos or videos to help identify pest or wildlife concerns.
Photo-based identification may not always be final. Similar pests can look alike, signs can be unclear, and an on-site inspection may be required to confirm pest type, activity level, entry points, and treatment plan.
11. Scheduling and Cancellations
Service availability depends on schedule, location, urgency, property access, service type, and operational capacity.
If you need to cancel or reschedule, please contact us as soon as possible.
Solviva Pest Solutions may reschedule or decline service due to unsafe conditions, access limitations, severe weather, incorrect information, unavailable equipment, service limitations, or other reasonable business or safety concerns.
12. Payment
Payment terms will be communicated before or at the time of service. Payment may be required before, during, or after service depending on the service type and agreement.
Failure to pay may result in service refusal, collection activity, cancellation of follow-up support, or other lawful remedies.
13. No Medical, Legal, or Structural Advice
Information on this website and during service communication is not medical, legal, structural, engineering, environmental, or real estate advice.
For health concerns, contact a qualified healthcare professional. For legal, building, structural, or real estate concerns, contact the appropriate licensed professional.
14. Limitation of Liability
To the fullest extent permitted by law, Solviva Pest Solutions is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use, service delays, pest or wildlife activity, property conditions, customer preparation failures, inaccessible areas, third-party conduct, or recurring pest activity.
Nothing in these terms limits liability where it cannot legally be limited.
15. Third-Party Links
This website may contain links to third-party platforms such as WhatsApp, Google, maps, review widgets, or other external tools. We are not responsible for third-party websites, policies, security, availability, or content.
16. Intellectual Property
All website content, text, layout, branding, images, graphics, and materials belong to Solviva Pest Solutions or their respective owners unless otherwise stated. You may not copy, reproduce, or use website materials without permission.
17. Changes to These Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.
18. Contact
For questions about these Terms & Conditions, contact:
Solviva Pest Solutions
Website: solvivapest.ca
Email: info@solvivapest.ca
Phone: 1-647-674-2423